Nanoleaf Shapes Manual

Nanoleaf Elements Manual

Nanoleaf Lines Manual

Nanoleaf Canvas Manual

Nanoleaf Light Panels Manual

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Nanoleaf Helpdesk

If you are setting up for the first time, please perform a factory reset as per the instructions here and then wait until the LED on the Nanoleaf Controller is on and the panels are cycling through the colours. Following that, close the app, ensure that you are connected to a 2.4GHz network. Re-open the app and try again.
If you are on iOS and still can&#x2019;t find the device, please try to setup through iOS settings as described here. Following this, open the Nanoleaf Smarter Series App and input the pairing code as prompted by the app.
Didn&#x2019;t find what you were looking for? <a href="https://helpdesk.nanoleaf.me/hc/en-us/requests/new">Contact us</a> if you still need help.

If you are setting up for the first time, please perform a factory reset as per the instructions here and then wait until the LED on the Nanoleaf Controller is on and the panels are cycling through the colours. Following that, close the app, ensure t

I can’t find the Light Panels on my app to for first time setup

Nanoleaf Light Panels - Discontinued

Button Controls for Outdoor String Lights

Pairing your Nanoleaf Outdoor String Lights

Sharing your Outdoor String Lights between Ecosystems

Which Smart Home Ecosystems support Matter?

How do the Nanoleaf app and Smart Home Ecosystems connect with your Essentials Outdoor String Lights?

Matter Controllers to Control Your Device using Smart Home Ecosystems

Weatherproofing Tips for Your Outdoor String Lights

Nanoleaf Outdoor String Lights Release Notes

Matter Smart Multicolor Outdoor String Lights

How to Reset your Nanoleaf Skylight?

How to Pair: Setting up Nanoleaf Skylight on Android

How to Pair: Setting up Nanoleaf Skylight on iOS

Can Nanoleaf Skylight be used with a dimmer switch?

Does Skylight require hardwiring, or can it be plugged into an outlet?

How many electrical contacts do I need to power my Nanoleaf Skylight?

How many panels can I connect together?

What is the default power configuration for Nanoleaf Skylight?

Nanoleaf Skylight

How to install your Holiday String Lights

How to control your Holiday String Lights using Button

Pairing your Holiday String Lights

Sharing your Holiday String Lights between ecosystems

How do the Nanoleaf app and Smart Home Ecosystems connect with your Essentials Holiday String Lights?

Nanoleaf Essentials Holiday String Lights Release Notes

Nanoleaf Essentials Holiday String Lights

How to pair: Setting up 4D on iOS

How to pair: Setting up 4D on Android

Enabling Sync+

Setting up and Calibration with the Nanoleaf App

4D Firmware Release Notes

Nanoleaf 4D

How to Pair: Setting up Nanoleaf Lines on iOS

How to Pair: Setting up Nanoleaf Lines on Android

Nanoleaf Lines Processor LED - What does the light mean?

Reset Your Nanoleaf Lines

Expanding your Nanoleaf Lines Setup (Adding an Addition Power Supply)

Lines Firmware Release Notes

Nanoleaf Lines

How to Pair: Setting up Nanoleaf Elements on iOS

How to Pair: Setting up Nanoleaf Elements on Android

How to enable Hotspot Mode on Nanoleaf Elements

Reset Your Nanoleaf Elements

Elements Controller LEDs - What do the lights mean?

Elements Linkers

Elements Firmware Release Notes

Nanoleaf Elements

Shapes Linkers

Shapes Power Supply

Shapes Controller LEDs - What do the lights mean?

Reset Your Nanoleaf Shapes

How to Pair: Setting up Nanoleaf Shapes on iOS

How to Pair: Setting Up Shapes on Android

How do I enable Hotspot Mode on the Shapes

Shapes Firmware Release Notes

Nanoleaf Shapes

Pairing your Essentials (Matter) lights

Sharing your Essentials (Matter) lights between ecosystems

How do the Nanoleaf app and Smart Home Ecosystems connect with your Essentials (Matter) lights?

Nanoleaf Thread Border Routers

Nanoleaf Essentials Matter Release Notes

Nest Wifi Pro Update Workaround (April 2024)

Nanoleaf Essentials (Matter)

My essentials are not turning or receiving power. What should I do?

How to connect a Google Nest device to your Essentials lights with Seamless Setup

Essentials, Thread, and Thread Border Routers

Can I use a dimmer switch to control my Nanoleaf Essentials bulbs?

Scheduling your Nanoleaf Essentials

How To Factory Reset Your Nanoleaf Essentials?

How to use Google's Gentle Sleep and Wake feature?

Essentials Firmware Release Notes

How to Set Up your Nanoleaf Essentials with eero

Nanoleaf Essentials (Non-Matter)

Pair Your Umbra Lamps with the Nanoleaf App

Pair Your Umbra Lamps with a Smart Home Ecosystem

Controlling Your Umbra Lamp

How to Troubleshoot & Reset your Umbra Lamps

Umbra Smart Lamps Release Notes

Umbra Smart Lamps

I did not receive my order. Please help!

I want to Return/Exchange my store bought Nanoleaf product

I am having connectivity issues with my panels!

Does Nanoleaf Price Match?

My panels fell. Can I get assistance?

Do I need to submit a video/picture for my issue?

Do I have to pay Customs Charges?

How long is Shipping after I place my order?

How does the Nanoleaf Warranty work?

Can I use my Nanoleaf product outside?

Do you have more specifications about your products?

How do I contact Nanoleaf?

What Internet WIFI does Nanoleaf support

Double Tap Support on Canvas, Shapes and Elements

What is the difference between the triangular Light Panels and Shapes Triangles?

Can the Light Panels and Canvas Light Squares be combined?

Do you sell the mounting tape?

I’m having connectivity or pairing issues

My panels are unexpectedly turning white

Can I expand my Nanoleaf setup? How many panels can I use with a single Controller or power supply unit?

Are Nanoleaf panels and bulbs waterproof?

I lost my pairing code, where can I find it?

I am in a University/Dorm/Office, can I use the panels?

Do I need the internet or a device (phone/tablet) to use Nanoleaf panels?

Can I sync Nanoleaf lights directly to my monitor or TV?

I did not receive my tracking information

Reporting Product Security Issues

How do I sign up for beta software updates for my Nanoleaf lights?

Frequently Asked Questions

How Do I Reset My Nanoleaf Canvas?

How do I use Touch and Touch Gestures with My Nanoleaf Canvas?

What do the LEDs on the Canvas Control Square Indicate?

Can I use the Canvas Outside?

How Do I use Touch Gestures

Canvas Technical Specs

Canvas and Rhythm

What do the Canvas buttons do?

Troubleshooting: Android App Errors

Troubleshooting: iOS App Errors

How do I enable Hotspot Mode on the Canvas?

Expanding Your Canvas System with Multiple Power Supplies

Setting up my Nanoleaf Canvas on iOS

Setting Up My Nanoleaf Canvas on Android

Setting up with Larger Layouts (More than 25 panels)

Pairing your Nanoleaf Canvas

Layout Assistant

Lost Pairing Code

How to Use Multiple Control Squares in the Same Layout

Canvas Firmware Release Notes

Nanoleaf Canvas

How to use your Nanoleaf Remote with Shapes and Elements

Pairing Your Remote to the Shapes

Pairing Your Remote to Nanoleaf Canvas

Pairing Your Remote to Nanoleaf Light Panels Using the Rhythm Module

Pairing Your Remote Using HomeKit

My Remote keeps flickering

Programming Your Remote

Resetting your Remote

Remote Feature Requests

Nanoleaf Remote

Light Panels Technical Specs

My Light Panels are Showing Up as Unreachable or Not Connected

How do I reset my Light Panels?

Requirements for setting up the Nanoleaf Light Panels

Help! I lost my pairing code or serial number!

I’m setting up my Light Panels at school or work

My firmware is not updating on my Light Panels controller

What does the LED on the Controller mean?

Alternative Setup Methods – iOS Settings

A single panel is not syncing with the remainder of the panels

How do I enable Hotspot Mode?

Optimizing Light Panels Connectivity Performance

Controlling My Light Panels Remotely

I’m getting the ‘Cloud Sync Data in Progress’ error when setting up

How do I add new users?

What about 5GHz networks?

I’ve changed my WiFi/router and my Light Panels are not connecting

Setting up larger installations (30+ panels)

Nanoleaf Warranty

Light Panels Feature Requests

All my panels are lighting up only white

Mounting your Light Panels

Flex Linkers Tips and Tricks

My Rhythm won't stop flashing blue

How to Set up the Rhythm

What do the LED colours of the Rhythm mean?

Nanoleaf Rhythm Motion Sensor (Discontinued)

Rhythm Feature Requests

Light Panels Firmware Release Notes

I can’t see my hub in the Nanoleaf App during first time setup.

How do I reset the Hub settings?

How do I sync between iOS devices on the same iCloud account?

My hub's discovery button isn't working.

How do I reset one of my bulbs?

My hub lights do not rotate when I click the discovery button.

Why isn't my light turning on using the normal light switch?

My bulbs did not pair to my hub

Can I control my bulbs even when I’m not home?

Can I connect more than two hubs?

How do I add another ZigBee light or bulb to my hub?

How To Pair Smart Ivy With Samsung SmartThings Hub

Smarter Hub Release Notes

How Do I Add/Reset a Cree Connected Bulb?

How Do I Add/Reset a GE Link Bulb?

How Do I Add/Reset a Wemo Bulb?

What is the setup code for my Hub?

How do I update my Hub’s firmware?

I'm getting the "Accessory is not reachable" error

Why Can't I Control My Bulbs Remotely?

Using a standard wall or lamp switch

Nanoleaf Smart Ivy - Discontinued

I can’t find the Light Panels on my app to for first time setupUpdated 2 years ago