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How to Setup Alexa

 

Minimum Requirements:

Aurora with Firmware: 1.4.32 or higher

Smarter Hub with Firmware: 1.0.7 or higher

iOS App Version: 1.3 or higher

Android App Version: 1.1 or higher

Your own Amazon Echo, Echo Dot, or similar Alexa compatible product

 

Setup Steps:

 

iOS/Android:

  1. Set up Aurora or Smarter Hub in the Nanoleaf App
  2. Navigate to the Settings section in the Nanoleaf App and select Login
  3. Create an account or sign in (please note that this account is separate from our WebStore account and HelpDesk account, so those logins will not work)
  4. Check the ‘Sync Data with Nanoleaf Cloud’ checkbox
  5. In the Alexa App on your smartphone, search for the Nanoleaf skill. Click Enable
  6. Login with your Nanoleaf Account (the one created in step 3)
  7. Click Allow
  8. Return to the Alexa App if it does not automatically redirect.
  9. Discover your devices:
    1. Ask Alexa “Alexa, discover my devices”
    2. In the App, go to Smart Home tab. Scroll down and click "Discover my Devices"
  10. From there you should be good to go!

 

Troubleshooting 

My Login isn’t successful

Ensure that you are using the correct login credentials. The login used for the WebStore and the HelpDesk are not the same as the one created in the Nanoleaf App. If you have not created an account through the App, please do so.

Alexa does not discover my Nanoleaf devices

  1. Ensure you are running the minimum requirements as shown above
  2. Ensure you have checked the "Sync with this Device" option in Settings in the Nanoleaf App

Alexa is telling me my device is Offline

If Alexa commands fail or the Aurora appears as Offline in the Alexa App, try the following steps:

  1. Ensure the Aurora is powered on
  2. Ensure you can control the Aurora from the Nanoleaf App
  3. Ensure your network is connected to the Internet
  4. Ensure you are running the minimum software requirements as listed above.
  5. Try power cycling the Aurora (removing the plug from the wall).

Other Issues

If you are having other issues, you can send us an e-mail at support@nanoleaf.me

 

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Comments

  • Avatar
    Jamie Coxe

    I can't get Aurora on/off to work with Amazon Eco. The scenes work, but the Nanoleaf Aurora shows offline..I have tried your suggested solution above. Any help would be greatly appreciated.

  • Avatar
    Bodyart

    Which commands are available for Alexa?

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