The first time after plugging in the Nanoleaf Light Panels to power, there should be a 30 second to 1 minute boot up sequence. After this, the panels should display the scene Northern Lights where the panels will cycle through different colours. If this does not occur, please try pressing the buttons manually to either turn the panels On/Off or cycle through the scenes.
If they remain white, please contact support and provide the serial number of the Aurora for further investigation.
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I just bought 30 panels. While connecting any panel (anywhere) above 10 they are just white instead of northern lights. When I try to reset (both ways) the entire wall goes white. When I try to just un plug it goes just white. I can pair to my white lights however not change any colour..... I can dim them tho. There is no support number and thus far have received no emails...... need some help badly!
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