All my panels are lighting up only white



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    I just bought 30 panels. While connecting any panel (anywhere) above 10 they are just white instead of northern lights. When I try to reset (both ways) the entire wall goes white. When I try to just un plug it goes just white. I can pair to my white lights however not change any colour..... I can dim them tho. There is no support number and thus far have received no emails...... need some help badly!

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