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Having problems controlling your panels with Alexa?

If you are having troubles controlling your Light Panels with Alexa there are a couple of basic troubleshooting steps you can try to regain control via Alexa:

  • Unplug the Light Panels, wait 10 seconds and then plug back in
  • Sign out of your Nanoleaf Account on the Nanoleaf App and Sign back in. Also ensure that the “Sync with Nanoleaf Cloud” button is pressed after signing in
  • Unlink the Nanoleaf skill in the Alexa app and re-link it, then re-discover your devices

 

If you are still having problems with Alexa, please contact us.

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