If your Nanoleaf Canvas system has more than one Control Square, it is important to place one of them into Passive Mode so that squares are taking commands from only one of the Control Squares.
Setting your additional Control Squares into Passive Mode will cause it to behave like a normal square and receive commands from the active Control Square. This eliminates the chance of multiple Control Squares interfering with each other once connected to the same system.
Please enter this button sequence to enable Passive Mode on a Control Square:
(Power → + → -) x 3
Press the power button, then the + button, then the - button on the Control Square and repeat this sequence three times.
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Comments
7 comments
This doesn’t work for my setup. The passive mode control panel does not take any commands and just stays a faint green color.
@Brandon > did you ever resolve this?
I'm having the same issue.. have 30 tiles, half of them are just faint green, no matter what I do. Hard reset them as well, nothing changes.
They worked well until I attached the second power unit, now nothing works. :(
I'm having this issue too! This seems to be common / prevalent. Please advise nanoleaf.
@Brandon @Lars
Two of my Control Squares and several regular Panels turned faint green after attaching two power supplies.
To kick them out of faint green "mode".
It requires: one working Control Square
Side notes:
Good luck!
If the Canvas Square or the Control Square is stuck on green, I would recommend to update the firmware version of the Canvas to 1.2.1. This will resolve the issue.
However if you are unable to perform an update, please create a support ticket and we will be able to further assist you.
Thank you
Your Nanoleaf Team
I have 45 canvas squares with a 75w power supply. All squares light up but one square likes to stay red while the rest go with whatever theme I choose. How do I fix this one square?
If I manually paint all squares one color it will all be Any color but the one square can’t do green, yellow, or teal
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