On the Hexagon Controller, there is an LED beside the two buttons that indicates whether your Hexagons are connected to WiFi or not. The four states of the LED are described below.
On: This indicates that the Light Panels are not connected to a WiFi network and are searching for a network.
Off: This indicates that the Hexagons were able to successfully connect to a WiFi network (the panels will also flash green to indicate that they were able to connect).
Flashing (every ~1s): This indicates that the Hexagon has timed out and were not connected to a WiFi network within 30 minutes of being connected to power. To resolve this, unplug the main Hexagon panel from power and plug back in. After the boot up, the LED will change to On.
Flashing (every ~4s): This indicates that the Controller were connected to a WiFi network, but are unable to reconnect. Generally this occurs if settings on your router or WiFi have changed. To resolve this, perform a soft reset, delete any previous pairings from the Nanoleaf App and setup again.
Didn’t find what you were looking for? Contact us if you still need help.
Comments
1 comment
My power led is half white, half blue. What does this mean? Multiple times I've asked the support staff working on my ticket and they straight up ignored me.
Please sign in to leave a comment.