Can't pair my device...

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4 comments

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    Daniel Paniagua

    Hi Alexander!

    I've hoy the exact same problem as you!

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    Cap Onehundred

    Me too. It was working and now it doesn't. My other set of 9 do work (for now). Is there a solution or did we lose $250?

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    Capt. Wrecked

    I bought 18.   none of them work.   I'm on my second controller after a 2 week process trying to deal with "customer support" back in October, and had a power bump 12 days ago, and now the same problem.  no connecting to anything.   This is a defective product and I have no idea how they are still in business. 

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    Hau Do

    I had the same problem with my 7-pack hexagon and finally found out that the HomeKit code to pair does not match the code on the controller. 

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