Putting this out there to see if anyone is experiencing the same thing.
I updated my 22 Elements panels to 6.1.2 and the result is that my panels no longer light. I have tried soft and hard resets. I can communicate with the controller. The "Identify" button makes the lights on the controller flash (just not the panels). I cannot turn them on from the controller or the app. But, the app is talking to the controller and looking like it is controlling the device (on, off, scene, brightness, etc.).
I have a request in to support to help, but have gotten no response for 3 days. I have fiddled in every way I can think of to bring them back. Quite disappointing in spending $800 for non-working things on my wall. And especially disappointed by the lack of support.
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