FAQ
- How can I use Alexa/Google/Siri with my Essentials
- I want to return my order but it's past the 30 day return policy
- I did not receive my order. Please help!
- I want to Return/Exchange my store bought Nanoleaf product
- I am having connectivity issues with my panels!
- Does Nanoleaf Price Match?
- My panels fell. Can I get assistance?
- Do I need to submit a video/picture for my issue?
- Do I have to pay Customs Charges?
- How long is Shipping after I place my order?
- How does the Nanoleaf Warranty work?
- Can I use my Nanoleaf product outside?
- Do you have more specifications about your products?
- How do I contact Nanoleaf?
- What Internet WIFI does Nanoleaf support
- Double Tap Support on Canvas, Shapes and Elements
- What is the difference between the triangular Light Panels and Shapes Triangles?
- Can the Light Panels and Canvas Light Squares be combined?
- Do you sell the mounting tape?
- I’m having connectivity or pairing issues
- My panels are unexpectedly turning white
- Can I expand my Nanoleaf setup? How many panels can I use with a single Controller or power supply unit?
- Are Nanoleaf panels and bulbs waterproof?
- I lost my pairing code, where can I find it?
- I am in a University/Dorm/Office, can I use the panels?
- Do I need the internet or a device (phone/tablet) to use Nanoleaf panels?
- Can I sync Nanoleaf lights directly to my monitor or TV?
- I did not receive my tracking information