Product Use FAQ
You've got questions, we've got answers. Let's help you make your light smarter.
- ★ I'm Getting The "Network or Other Communication Error Occurred" Error
- ★ I'm getting the "Accessory is not reachable" error
- ★ Why won’t my light turn on using the normal light switch?
- Why Can't I Control My Bulbs Remotely?
- Using a standard wall or lamp switch
- Connecting multiple bulbs to my Hub
- Can I use other smart lights with my Hub?
- How to invite users to your HomeKit home
- My hub lights do not rotate when I click the discovery button.
- What happens if my internet is down?
- Can I change the setup code for my Hub?
- Is the hub compatible with Android devices?
- What languages do you support?
- How do I update my Hub’s firmware?
- How do I add my bulbs to a different room?