Nanoleaf Helpdesk logo
Nanoleaf Helpdesk logo

All articles

How-to: Pairing <> Switch [Android or iOS]Updated a month ago

💡If you are setting up Nanoleaf Wireless Switch for the first time, please make sure the battery plastic guard has been pulled and that the battery is present.  Make sure to enable Bluetooth on your device.


Before you get started...

1. Updated App & Operating System

We recommend having your Nanoleaf Application up to date on the mobile device of your choice. 

Visit either Google Play on your Android or the Apple App Store on your iOS device to ensure you're on the latest version in case you don't have automatic updates turned on.

Make sure your operating system is also on the latest version:

  • Android 9+ 
  • iOS 15.4+ 

2. Pairing your Sense+ Smart Wireless Switch:

On your Android or iOS device, open the Nanoleaf app and...

  • On the Dashboard, tap the 3 dots icon in the top right corner

  • Tap “Add Device“

  • Follow instructions on the screen to pair, you'll need to have the pairing code handy 

💡Your 11-digit pairing code is found on your Quick Start Guide, or on the back of your Switch. You can also scan the QR code.





Having trouble?


  • Make sure the battery is inserted correctly and that it is in contact with the pads
  • Double check to ensure you have enabled Bluetooth on your device
  • Perform a reset and try pairing again


If you continue to have trouble pairing, please contact Nanoleaf Support by submitting a ticket through the app: More > Customer Support > Submit Support Ticket. 

Ps. Perform a network scan with your submission, these diagnostics help us resolve the issue quicker!

Was this article helpful?
Yes
No