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My essentials are not turning or receiving power. What should I do?

There are a few steps that you can take if the Light Strips or the Bulbs are not turning on that we recommend following:

 

If your Nanoleaf Bulb is no longer turning on, try these steps here:

1. Confirm that the socket is working by using a standard bulb for testing

2. if you are using a dimmer switch, ensure that the dimmer is at full power

 

If your Nanoleaf Light Strip is no longer turning on:

1. Ensure that all connections such as the PSU to the controller, the controller to the Light Strip are firm

2. Ensure that the power supplier is plugged in

2. Ensure that the outlet is working as expected

 

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