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Replacement Controller PairingUpdated 23 days ago

Once you receive your replacement Controller [or Controller Square for Canvas fans or Processor for Lines fans respectively], it's as though you're pairing again for the very first time.

To help you seamlessly transition your replacement, please follow these steps precisely to ensure you're on the illuminating path to enjoy your Nanoleafs once again: 


CANVAS SQUARE 

Step # 1: Remove Old Controller Square from the NL App and Any Integrations

  • Open the Nanoleaf App.
  • On the Nanoleaf App, navigate to “..More” > “My Devices” > Select the 3 dots next to the old controller square you are replacing > Select “Delete”

Then, physically remove the old controller square from your display. Once deleted, you can proceed to Step #2 and connect your new controller square to the Nanoleaf App.

Step # 2: Prepare for New Controller Square Setup

  • Ensure your mobile phone is connected to a 2.4GHz network.
  • Have the paper with pairing information that the replacement controller came with handy

Step #3: Connect the New Controller Square

  • Plug your new controller square into the display.
  • Once you connect the controller square , you will see the LEDs on the controller scroll. 
  • Once the LEDs stop scrolling across the controller square , and a scene plays on the panels, you are ready to pair.
💡If the LED on the Power button is not solid when on, reset the device by holding the Power and '+' button until the LEDs start scrolling again
  • To pair: Open the Nanoleaf App, navigate to “..More” > “My Devices” > Select the “+” symbol, and follow the app's instructions to pair your new controller square.

SHAPES OR ELEMENTS

Step # 1: Remove Old Controller from the NL App and Any Integrations

  • Open the Nanoleaf App.
  • On the Nanoleaf App, navigate to “..More” > “My Devices” > Select the 3 dots next to the old controller you are replacing > Select “Delete”

Then, physically remove the old controller from your display. Once deleted, you can proceed to Step #2 and connect your new controller to the Nanoleaf App.

Step # 2: Prepare for New Controller Setup

  • Ensure your mobile phone is connected to a 2.4GHz network.
  • Have the paper with pairing information that the replacement controller came with handy.

Step #3: Connect the New Controller

  • Plug your new controller into the display.
  • Once you connect the controller, you will see the LEDs on the controller scroll. 
  • Once the LEDs stop scrolling across the controller, and a scene plays on the panels, you are ready to pair.
💡If the LED on the Power button is not solid when on, reset the device by holding the Power and '+' button until the LEDs start scrolling again
  • To pair: Open the Nanoleaf App, navigate to “..More” > “My Devices” > Select the “+” symbol, and follow the app's instructions to pair your new controller.

LINES

Step # 1: Remove Old Processor from the NL App and Any Integrations

  • Open the Nanoleaf App.
  • On the Nanoleaf App, navigate to “..More” > “My Devices” > Select the 3 dots next to the old processor you are replacing > Select “Delete”

Then, physically remove the old processor from your display and PSU. Once deleted, you can proceed to Step #2 and connect your new processor to the Nanoleaf App.

Step # 2: Prepare for New Processor Setup

  • Ensure your mobile phone is connected to a 2.4GHz network.
  • Have the paper with pairing information that the replacement processor came with handy.

Step #3: Connect the New Processor

  • Plug your new processor into the display.
  • Once you connect the processor, you will see the LEDs on the processor scroll. 
  • Once the LEDs stop scrolling across the processor, and a scene plays on the line bars, you are ready to pair.

💡If the LED on the Power button is not solid when on, reset the device by using a pin and pushing the pin reset on the processor near your PSU.

  • To pair: Open the Nanoleaf App, navigate  to “..More” > “My Devices” > Select the “+” symbol, and follow the app's instructions to pair your new processor.

❔Need more help, reach out to the Nanoleaf Support team


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