Reset Your Nanoleaf ShapesUpdated 7 months ago
When to perform a reset?
If your Shapes are experiencing any unusual issues, our support team may direct you to perform a soft or hard reset to help solve the problem.
Additionally, as your Nanoleaf Shapes can only be connected to one WiFi network at a time, the following steps will reset your Shapes so they can be configured onto a new network.
This will reset WiFi and all pairing information for your Shapes, but will keep your saved Scenes.
- Make sure that your Shapes are plugged in to power and have booted up (during boot-up, all panels are white).
- Press and hold the Power and Plus (+) buttons for 10 seconds. The button LEDs on the Controller will start flashing rapidly.
- Release the two buttons, and after a few moments the Power button LED will remain on and steady.
- Delete your Shapes from the app, and then pair them again.
Other configuration information is backed up to your Nanoleaf account if you have cloud sync enabled.